I am not one of these big conglomerates that can afford to care less about you.
I am but a single sole doing my best to provide unique merchandise of the
highest quality. Customer satisfaction is my goal, and this I stand behind.
All merchandise in resellable condition may be returned for a refund within one
year of purchase. If used and found defective, I will exchange or repair within
one year of purchase.
When returning merchandise, carefully wrap the items and return them Parcel Post
insured or UPS. Parcels must be returned shipping charges prepaid. C.O.D.
returns can not be accepted and will be refused. Enclose a letter telling me the
reason for the return, along with the name, address, and zip code of the person
who placed the order. Advise if you are looking for a refund, exchange, or
repair. Postage due to shipping errors or defects in merchandise will be
refunded. I will return ship via surface delivery.
Mail Returns To:
GroovyGear Attn: Return
130 Evergreen Drive
Lancaster, PA 17601